About

THE INTELLIGENCE
LAYER FOR PHYSICAL
OPERATIONS

Opsian is a US enterprise AI company. We build the operational intelligence layer for physical operations: identity, live state, bounded decisions and a full audit trail, on top of whatever systems a business already runs.

Across engagements

Award nights, delegations, site inspections, sponsorships and working sessions with partners in the United States, Thailand and China.

  • Patrick Che on stage at the Thailand Real Estate Awards 2026Accepting the Smart Hospitality Innovation Award for THEVA Construction at the Thailand Real Estate Awards, Bangkok.
  • Patrick Che at lunch with Nipon, chief executive of a publicly listed Thai companyLunch with Nipon, chief executive of one of Thailand's listed manufacturers, ahead of an operations audit.
  • Patrick Che being filmed by a videographer in an office for the Opsian Thailand announcementOn camera for the announcement of Opsian Thailand Co., Ltd.
  • Patrick Che shaking hands with the organiser at the Somos Poderosas sponsor backdrop in AtlantaSponsoring Somos Poderosas "La Conferencia" in Atlanta, where Opsian backed a stage for Latina founders.
  • A rooftop reception in Shanghai at night with the Pudong skyline behindA rooftop evening on the Bund with the chief executive of Beiching Hotels, Hainan.
  • Patrick Che and Director of Sales Jay Dastin looking on during a visit, glass office towers behindPatrick Che and Jay Dastin, Director of Sales, between meetings in China.
  • Patrick Che and Jay Dastin with the eLong Hotel Technology Group teamWith the eLong Hotel Technology Group at its Overseas Salon, the start of Opsian's collaboration for the Chinese travel market.
  • Patrick Che with Wu Xiaoxiong, chief executive of Yicheng Hotel Management, in a hotel corridorWith Wu Xiaoxiong, chief executive of Yicheng Hotel Management.
  • A speaker presenting to partners seated in a hotel function room, Patrick Che among themBriefing a partner's leadership team before an engagement begins.
  • A sign fitter mounting the Opsian Technologies lettering on the first pilot hotelThe Opsian Technologies lettering going up at the first pilot hotel.
  • Patrick Che talking with visitors at an exhibition boothWalking the exhibition floor at the eLong summit.
  • Patrick Che and colleagues in a client office during an operations audit, a whiteboard session in progressDay one of an operations audit: whiteboard, ERP on screen, the client's team in the room.
  • Director of Sales Jay Dastin at an exhibition stand at the eLong conventionJay Dastin at the eLong convention, where hotel groups from across China gather each year.
  • Patrick Che beside a colleague at a laptop during a working sessionA working session on the client's own data, the way every Opsian engagement starts.
  • Patrick Che in conversation with two executives beside an eLong Hotel Technology backdropAt the eLong Hotel Technology press event.
  • An Opsian representative on stage in front of an LED wall showing the Opsian logoOpsian on stage in Atlanta as a sponsor of Somos Poderosas "La Conferencia".
  • Patrick Che and Jay Dastin walking with a delegation outdoors in ChinaWith the eLong delegation between site visits in China.
  • The RoomQuest AI Hotel, powered by Opsian Technologies, sign going up above the first pilot hotel entranceThe first pilot hotel, signed "powered by Opsian Technologies".
  • Patrick Che and Alice Liu at an airport check-in hallPatrick Che and Executive Assistant Alice Liu, bound for Shanghai.
  • Patrick Che and RoomQuest chief executive Peerawat Hansirikul working side by side at a laptopSide by side with RoomQuest chief executive Peerawat Hansirikul on the rollout across his portfolio.
  • Patrick Che with members of the Chiang Mai Hotel AssociationWith members of the Chiang Mai Hotel Association.
  • Patrick Che and Jay Dastin stepping off a tour bus with the delegationOff the bus and into the next property with the eLong delegation.
  • Patrick Che seated at a conference session in SuzhouIn the audience at eLong's conference in Suzhou.
  • Jay Dastin and Patrick Che at a hotel robotics demonstrationHotel robotics on show at the eLong and Tongcheng Travel summit.
  • A delegation in a smart-hotel showroom, Patrick Che at leftTouring a smart-hotel showroom with the eLong delegation.
  • Patrick Che at the sponsor backdrop with the Opsian logoThe sponsor wall in Atlanta, Opsian among the names.
  • The Powered by Opsian Technologies sign lit at night above the pilot hotel driveway"Powered by Opsian Technologies", lit for the night at the pilot hotel.
  • Patrick Che at a laptop in a Navavej boardroom with an Opsian Technologies presentation on the screenPresenting to Navavej International Hospital at the start of its first audit.
  • Patrick Che with the Nimman hotel team around a table in the hotel's atrium in Chiang MaiWith the leadership of the Nimman hotel in Chiang Mai.
  • Two people working at laptops in the Opsian officeThe Opsian office in Bangkok.
  • Patrick Che in a meeting with the chief executive of the Nimman hotel in a bright atrium in Chiang MaiTalking through operations with the Nimman hotel's chief executive, Chiang Mai.
  • Patrick Che in a lounge meeting with three partnersA partner meeting in the lounge, papers out.
  • A round-table dinner with partners in ChinaDinner with partners at the close of the eLong summit.
  • The first site inspection at King Mongkut Chaokhun Thahan HospitalFirst site inspection at King Mongkut Chaokhun Thahan Hospital.
  • A press panel on stage in front of a Wink logo, with Wink.travel chief executive Bjorn Harsvold speakingOn the panel at the Wink.travel press event with chief executive Bjorn Harsvold.
  • Patrick Che with the OMNIX and VS Innovation leadership in a hotel lobbyWith OMNIX founder Phakaphat Charoenyying and the VS Innovation leadership, Opsian's partner on the Smart Interior Ecosystem.
  • Scale model of the Grand Parano developmentThe Grand Parano development in model form.
  • Patrick Che walking with the delegation, Jay Dastin alongsideBetween venues with the eLong delegation.
  • The BrowQueen Microblading team and guests at a studio opening in North CarolinaBrowQueen Microblading opens a new studio in North Carolina, a partner Opsian built a voice agent for.

In partnership with

How we work

  1. 01We audit before we buildWe walk the operation, map the manual work and find where intelligence actually moves the number, before we propose anything.
  2. 02No rip and replaceWe connect to the systems a team already runs. Operators keep their tools, and the AI gets the data it needs from them.
  3. 03Built around your operationWe build to your operations, not the other way around. Every deployment is shaped around your data, your workflows and the outcomes your team is responsible for.
  4. 04Built to keep improvingEvery system we ship learns from the work it does, on the same infrastructure your team already trusts.

What we build

01

Canonical identity

One record for a person, a room, an asset or a job, resolved across every system that thinks it owns them.

02

Live state

What is true right now, not what a nightly batch said last night.

03

Bounded decisioning

Agents that act inside limits somebody set, with a person in the loop where it matters.

04

Reconstructable audit

Every decision replayable. Who, what, when, and on what evidence.

Where we operate

  • United StatesHeadquarters of Opsian Technologies LLC. Strategy, engineering and enterprise partnerships.
  • ThailandSoutheast Asia hub. Delivery, deployment and support teams on the ground in Bangkok.
  • ChinaStrategic hardware partnership with Tongcheng-Elong for kiosks, smart-room IoT and in-room devices, and collaboration for the Chinese travel market.

Leadership and team

  • Patrick Che

    Patrick Che

    Founder · CEO

    LinkedIn
  • Isaiah Harlee

    Isaiah Harlee

    Co-founder · COO

  • Jesse Noe

    Jesse Noe

    Creative Director

  • Alice Liu

    Alice Liu

    Executive Assistant

  • Jay Dastin

    Jay Dastin

    Director of Sales

  • Chance Carlson

    Chance Carlson

    Director of Media

In the field

Patrick Che speaking at the lectern on stage at the Thailand Real Estate Awards 2026 with the THEVA team
Patrick Che on stage at the Thailand Real Estate Awards 2026, accepting the Smart Hospitality Innovation Award for THEVA Construction, of which he is CTO.
Opsian and RoomQuest team members standing together at an event
The RQ | Opsian team.
Two people working at laptops in the Opsian office with the Opsian logo on the screen
The Opsian office.
An Opsian representative on stage in front of an LED wall showing the Opsian logo
Somos Poderosas "La Conferencia", Atlanta, March 2026.
Patrick Che and Alice Liu at an airport check-in hall
Patrick Che and Executive Assistant Alice Liu before departing for Shanghai.
Patrick Che and Jay Dastin with the Elong Hotel Technology Group team in front of the Overseas Salon 2025 board
With the Elong Hotel Technology Group team at its 2025 Overseas Salon in China, December 2025.
Jay Dastin and Patrick Che at a hotel robotics demonstration
The hotel technology showcase at the eLong and Tongcheng Travel 2025 summit.
Jay Dastin and Patrick Che during the eLong summit
Jay Dastin and Patrick Che during the eLong summit.
Three members of the Opsian team in a working session around a laptop
A working session.