Products

Hotel booking engine

Atrium

Direct bookings on the hotel's own website, with rooms, rates and channel availability run from one back office.

Overview

Atrium gives an independent hotel its own booking website and the back office behind it. Guests search by date, see what is available, add extras such as breakfast or an airport transfer, and book and pay directly, so the reservation arrives without an online travel agency's commission.

Staff manage hotels, room types, rooms, date-based prices, length-of-stay rules and closed dates from the same back office, along with orders, invoices, customer accounts and guest reviews. The website runs in several languages and currencies with local tax rules, and one installation can run more than one hotel.

For distribution, Atrium connects to a channel manager. Availability, rates and restrictions go out to the online travel agencies as they change, and bookings made there come back in as reservations. Cancellations release the rooms, changes are flagged for staff to review, and a health panel checks that the channel manager holds the availability and rates Atrium expects.

Capabilities

Booking website

Room search with an availability calendar, cart and checkout, guest checkout without an account, and pages built for search engines.

Rooms and rates

Room types, rooms, date-based pricing, length-of-stay rules and closed dates, managed for each hotel.

Extras and promotions

Sell breakfast, transfers and other services alongside the room, and run vouchers and promotional price rules.

Channel connectivity

Availability, rates and restrictions pushed through a channel manager, with OTA bookings and cancellations imported automatically.

Orders and payments

Reservations become orders with invoices, online payment through supported gateways and automatic confirmation emails.

Dashboards and checks

Occupancy, availability and performance dashboards, and a channel health panel that compares the channel manager's live availability and rates with Atrium's own figures.

Technical detail

Architecture, integrations, deployment and documentation for Atrium are published by Opsian Technologies, the engineering arm of Opsian.opsiantechnologies.com

Industries

Questions

Does Atrium connect directly to each online travel agency?
No. It connects through a channel manager, which carries availability, rates and restrictions to the channels and returns their bookings to Atrium.
What happens if a channel sells a room that is no longer free?
The booking is still imported and flagged as an overbooking, so staff can reassign a room instead of losing the reservation.
Can we bring our existing data across?
Yes. Hotels, room types, rooms, service products, customers and bookings can be imported from spreadsheet files.
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