Overview
Hospitality and real estate run on three things at once. Who is on the property, what state every room and unit is in, and what the law requires the operator to report. Most portfolios manage those in separate systems that do not agree with each other.
Opsian connects them. Guests are verified once, rooms and units report their live state, bookings flow across every channel without double selling, and every decision leaves a trail that stands up to an audit. Operators keep the systems they already run, and the intelligence layer sits on top.
What we solve
Manual check-in and registration
Front desks re-key passports into several systems and file guest registration by hand, which is slow at peak and hard to prove later.
Rooms that nobody can see
Housekeeping, maintenance and occupancy status live on paper or in chat groups, so rooms sit empty while guests wait.
Channels that disagree
Rates and availability drift between booking sites, the booking engine and the PMS, causing overbookings and lost revenue.
Compliance that depends on memory
Consent, retention and reporting obligations are handled differently at every property.
Products and services
Identity verification
ENTRIX
ENTRIX lets a guest verify who they are at a kiosk and receive their door code, so a property can check guests in around the clock on the systems it already runs.
Learn moreHotel booking engine
Atrium
A direct booking engine and back office for independent hotels, with a hotel website, room and rate management, and channel manager connectivity for online travel agencies.
Learn moreChannel management
Available by engagement
Aqueduct
Rates, availability and restrictions kept in sync between your PMS, booking engine, online travel agencies and GDS, with parity monitoring and no double selling.
Learn moreRoom management
Available by engagement
Cella
Room status, housekeeping, maintenance, assignments, inspections and live occupancy across a portfolio, updated by staff from the phones they already carry.
Learn moreIn-room guest experience
RoomOS
An in-room tablet for hotels and villas with room controls, service requests, an AI concierge, local recommendations, the bill and express checkout, bound to one room.
Learn moreInterior design and fit-out
OMNIX
A multi-tenant platform for interior design and fit-out firms that connects designers, clients, suppliers, factories and site teams from bill of quantities to delivery.
Learn moreListing performance
OTA Optimizer
Scored listing audits, rate parity checks, drafted review replies and English and Thai listing content for hotels, villas and rental owners selling on the online travel agencies.
Learn morePoint of sale
Available by engagement
Stoa
Orders, payments, inventory and staff for restaurants, retail, spas and hotel outlets, with charges posted to guest rooms and daily sales sent to accounting.
Learn moreEnterprise automation
AI Agents
AI agents for calls, guest messages, complaints, reviews and follow-ups that act through scoped, rate-limited and logged tools, inside limits the operator sets.
Learn moreCustomer relationship management
Opsian CRM
A self-hosted CRM for operating businesses, with custom objects for properties and partners, deal pipelines, email and calendar sync, workflows and role-based access.
Learn moreCompliance
PDPA Compliance
Readiness for Thailand's Personal Data Protection Act, with data mapping, consent and retention controls, DPO support and audit trails that make compliance provable.
Learn moreOutcomes
- Verified arrivals without queues at the front desk
- One live view of every room and unit across the portfolio
- Rates and availability in sync across every booking channel
- Registration and consent records ready for any audit