Overview
CareCore is a hospital information system built to move a hospital from vendor dependency to ownership. It covers patient identity and registration, admissions, outpatient and inpatient flow, orders and billing, on a data model the hospital controls rather than one held inside a vendor's system.
It is built in five parts. A data ingestion layer reads from the systems already in place. A vendor-agnostic canonical schema gives every patient, encounter, order and charge one definition. An AI intelligence layer interprets that data, hospital-owned applications are built on top of it, and a workflow and rules engine carries the hospital's own policies.
Nothing is switched off on day one. CareCore is adopted in five phases: observe and mirror, interpret, shadow write, selective replacement and core replacement. Reporting and portals move first, queueing and utilisation follow, and core patient records, medication administration and intensive care systems are touched last, when the hospital decides it is ready.
Capabilities
Patient identity and records
One patient record resolved across every system that holds part of it, so a patient is registered once and recognised on every visit.
Admissions and patient flow
Outpatient registration, appointments and queues, inpatient admission, bed allocation, transfers and discharge, in one live view of the hospital.
Orders and results
Orders are placed once and routed to laboratory, radiology and pharmacy systems, and results return to the record they belong to.
Billing
Charges are captured at the point of care, grouped into invoices and packages, and billed to patients, insurers and other payers.
Intelligence, workflow and rules
The intelligence layer summarises data and flags what needs attention, and the rules engine applies the hospital's policies, with people deciding where it matters.
Access, consent and audit
Access is scoped by role, every read and write of a patient record is logged against a named user, and consent and retention rules are enforced.
Technical detail
Industries
Questions
- Do we have to replace our current HIS on day one?
- No. CareCore starts by observing and mirroring the systems you already run. Nothing is replaced until shadow writing shows the new records agree with the old ones, and core clinical systems come last.
- Does the AI make clinical decisions?
- No. The intelligence layer interprets data and flags what needs attention. Clinical and operational decisions stay with the hospital's staff, and every suggestion is logged.
- How is patient data protected?
- Access is scoped by role, every read and write of a patient record is logged, and consent and retention rules are enforced, designed around Thailand's PDPA.
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