Products

SOFTWARE THAT
RUNS THE FLOOR

Identity, guest messaging, channels, rooms, point of sale, clinical records and agents. Each product runs on its own and plugs into the systems you already have. Products marked "Available by engagement" are deployed with an Opsian team rather than sold off the shelf.

In production

  1. 01ENTRIXIdentity verificationENTRIX lets a guest verify who they are at a kiosk and receive their door code, so a property can check guests in around the clock on the systems it already runs.
  2. 02Opsian CRMCustomer relationship managementA self-hosted CRM for operating businesses, with custom objects for properties and partners, deal pipelines, email and calendar sync, workflows and role-based access.
  3. 03RoomOpsHotel operationsAn operations platform for hotels and property portfolios that connects to the property management system already in place, routes the day's work automatically and keeps every action on record.
  4. 04OMNIXInterior design and fit-outA multi-tenant platform for interior design and fit-out firms that connects designers, clients, suppliers, factories and site teams from bill of quantities to delivery.
  5. 05AtriumHotel booking engineA direct booking engine and back office for independent hotels, with a hotel website, room and rate management, and channel manager connectivity for online travel agencies.
  6. 06RoomOSIn-room guest experienceAn in-room tablet for hotels and villas with room controls, service requests, an AI concierge, local recommendations, the bill and express checkout, bound to one room.
  7. 07AI AgentsEnterprise automationAI agents for calls, guest messages, complaints, reviews and follow-ups that act through scoped, rate-limited and logged tools, inside limits the operator sets.
  8. 08OTA OptimizerListing performanceScored listing audits, rate parity checks, drafted review replies and English and Thai listing content for hotels, villas and rental owners selling on the online travel agencies.

By engagement

In development

Products Opsian is building now and intends to offer, each in development or pilot with an operating partner.

  • Alexia AIAlexiaSoft, with K.C. MetalsheetAn autonomous enterprise platform for manufacturers and distributors, from a product advisor and quote builder on the website to purchase-order automation, supplier scoring and stock forecasting inside the ERP.
  • Influencer HubLocal businesses and creatorsA marketplace where businesses offer what they already have, a meal, a treatment, a product, to local creators in exchange for reviews and posts. Creators earn tiered status from their audience and their track record, and engagement is measured directly from the social platforms rather than reported by hand.
  • SabaiOpsianA travel booking platform for Laos covering stays, transport, experiences, eSIM and eVisa, with one basket for the whole trip.
  • Retro LoanzWith RetroKickzA platform for premium sneakers built with RetroKickz: buy, rent, lease or borrow against a pair, with authentication, storage and handling automated from intake to return.
  • Central ReserveLuxury resaleA luxury resale platform where authenticated pieces are listed, valued and sold with the provenance record travelling with the item.
  • THEVA AppTHEVA ConstructionThe owner and resident app for THEVA's hybrid hospitality-and-property projects on Koh Samui: sales, unit status, rental returns and the services of the property in one place.
  • AtlasCore LogisticsCarriers and freight forwardersAn operating system for logistics businesses: loads, dispatch, tracking, documents and settlement on one record, with automation for the routing and paperwork that carriers still do by hand.
  • DesignOSWellness and luxury hospitalityA platform for curated wellness experiences that pair traditional practice with modern luxury settings, from programme design and booking to the guest journey on site.
  • Opsian LineBoutique hotelsA guest concierge on LINE for boutique hotels: check-in, digital key and staff notifications, with no app to install.
  • RQ Opsian InboxHotels and property managersOne inbox for guest and owner messages from WeChat, WhatsApp, LINE, Meta, website chat, email and phone, with response targets and assignment.
  • RQ Opsian MarketingHospitality marketersA marketing workspace for social, search, paid ads and email, with drafted strategy and creative and a publishing calendar.
  • Opsian ERPThai and US businessesA modular operations system for inventory, procurement, vendors and orders, switched on one module at a time.
  • Opsian FinanceThai and US businessesMulti-entity accounting for Thai and US companies, with Thai VAT, withholding tax and e-tax-ready invoices.
  • Opsian HRThai and US businessesMulti-company HR: employee records, shift scheduling, leave, consented face check-in and payroll-ready data.

Platform

  • Opsian CoreOpsianThe shared foundation for Opsian products: tenants, properties, staff access and connections to the hotel systems a property already runs.

Technical detail