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PRESS AND
COVERAGE

Announcements, coverage and writing from the Opsian team. For media enquiries write to hello@opsian.io.

Latest

In the press

Opsian has been covered by 55 outlets, from national dailies to trade and property press. Every link below goes to the original article.

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Case studies

Announcements

September 22, 2026Company news

Opsian makes its first site inspection at King Mongkut Chaokhun Thahan Hospital

Opsian visited King Mongkut Chaokhun Thahan Hospital in Bangkok for a first site inspection, as the two organisations discuss a hospital intelligence layer over the hospital's existing systems.

July 7, 2026Press Release

Opsian's AI platform for RoomQuest enters final testing ahead of its 2026 launch

RoomQuest's plan for the second half of 2026: the AI platform Opsian is building for its hotels enters final testing ahead of launch, alongside three new hotels and a ฿1.2B hybrid portfolio on Koh Samui.

March 28, 2026Company news

Opsian recognised at Somos Poderosas "La Conferencia" 2026 in Atlanta

Opsian, then trading as Opsian Solutions, sponsored Somos Poderosas "La Conferencia" 2026 in Atlanta, presented by Zona VIP Magazine, and was recognised on stage.

March 5, 2026Launch coverage

Opsian named AI partner behind the OMNIX Smart Interior Ecosystem launch

OMNIX unveiled its Smart Interior Ecosystem at Built-in Studio Thailand, with Opsian Technologies named as the AI automation partner behind the platform. 18 outlets covered the launch.

December 10, 2025Company news

Opsian joins Elong Hotel Technology Group's 2025 Overseas Salon in China

Patrick Che and Jay Dastin joined Elong Hotel Technology Group's 2025 Overseas Salon, touring its hotel technology showcase and meeting the teams taking its hotel brands overseas.

December 7, 2025Partnership

Opsian and K.C. Metalsheet form AlexiaSoft to build Alexia AI

Opsian Technologies and K.C. Metalsheet Public Company Limited agreed to form AlexiaSoft, a joint venture to develop Alexia AI, an autonomous enterprise platform built on Opsian's AI systems and K.C. Metalsheet's operations.

November 27, 2025Press Release

Opsian named AI partner as RoomQuest moves its hotel chain onto full-scale AI automation

RoomQuest announced full-scale AI automation across its Thai hotel chain, developed with Opsian Technologies. The Nation Thailand, Positioning Magazine and Thansettakij were among the outlets that covered it.

Partner news

Insights

September 22, 2026Product · ENTRIX

Twenty-seven cents a guest: what AI identity verification actually costs

We traced every AWS call in the ENTRIX check-in flow and priced it against real traffic. The unit prices were never the story. Retries were.

September 15, 2026Regulation

The EU AI Act in 2026, read from the operations floor

The EU AI Act's obligations arrive in phases through 2026 and 2027. For operators, the useful question is not whether a system is "AI" but whether each decision it makes can be explained afterwards.

September 8, 2026Field notes

Thailand's Digital Arrival Card moved the paperwork upstream. Hotels should follow

Since May 2025, foreign visitors complete the Thailand Digital Arrival Card online before they land. The hotel's reporting duty did not go away, but the data it needs is now digital at the border and still manual at the front desk.

September 1, 2026Product · ENTRIX

Deepfakes at the front desk: identity verification after generative AI

Generative AI made convincing faces and documents cheap to produce. Verification that only compares a photo to a photo is no longer enough; the question is whether a live person is present at all.

August 25, 2026Regulation

Colorado's AI Act and the consequential decision

Colorado was the first US state to regulate high-risk AI systems across sectors. Its core idea, that a consequential decision needs reasonable care and a way to be challenged, is a useful design rule wherever you operate.

August 18, 2026Engineering

ISO/IEC 42001 and the NIST AI RMF agree on one thing: keep the evidence

Two frameworks now anchor most enterprise AI governance programmes. Read side by side, they share a single dependency that most AI deployments skip.

August 11, 2026Engineering

Agents need a governed tool layer, not a bigger model

Open standards such as the Model Context Protocol made it easy to connect AI agents to business systems. That ease is the risk. What makes an agent safe to deploy is the layer between the model and the tools it can call.

July 28, 2026Regulation

Thailand's PDPA is being enforced. Operations data is where it bites

Thailand's Personal Data Protection Act has been fully in force since June 2022, and the regulator now issues administrative fines. Guest, patient and staff records held across operational systems are where most exposure sits.

July 20, 2026Engineering

One identity layer for a hybrid portfolio

RoomQuest is expanding into hybrid hospitality and property: hotels, pool villas, resort investors, all on one site. The identity engineering has to hold across every one of those doors.

July 14, 2026Product · ENTRIX

Auto check-in is the smallest part of the system

RoomQuest announced auto check-in connected to Thailand's immigration system. Nine words in a press release; most of a year of identity engineering underneath them.

May 11, 2026Product · RoomOS

In-room intelligence: what RoomOS actually decides

RoomOS is Opsian's in-room intelligence layer, deployed across the RoomQuest chain. It doesn't run the lights. It decides what the lights should do, and why.

May 6, 2026Product · ENTRIX

ENTRIX: AI identity verification, engineered as an operating layer

ENTRIX is Opsian's AI identity verification system. Document scan, liveness check, biometric match: engineered as an operating layer for hospitality.

April 29, 2026Field notes

Designing for the seam between AI and the decision-maker

The hardest engineering in any AI deployment is not the model. It's the handoff between the model and the person who still has to sign their name to the outcome.

April 22, 2026Methodology

The Opsian engineering audit: what we look for first

Every Opsian engagement begins with an audit. The audit is not a sales call: it's an architecture review of the operation we're about to engineer.

April 15, 2026Engineering

From scripts to systems: what changes when AI runs the operation

Automation handles a step. Intelligence runs the operation. The difference is what changes when the model is the substrate, not a feature.

April 8, 2026Engineering

Why operations should be modeled as infrastructure

Most operations teams document with a wiki page and a Slack channel. The teams that scale model operations the same way they model infrastructure: observed, versioned, reviewed.

Media enquiries

For interviews, photography and background on Opsian, write to hello@opsian.io. We reply within one business day.