Services

Data and analytics

Data Intelligence

One live picture of the operation, built from the data it already produces.

Overview

Most operations already produce the data they need. It is spread across operational systems, finance software, spreadsheets, booking channels and devices, each with its own definition of a customer, a unit or a sale, and much of it arrives as last night's export. Data Intelligence brings it together into one live picture.

We build pipelines that capture changes as they happen, a canonical model that gives every system the same definition of the things that matter, and a warehouse where history is kept and each metric is defined once. Events carry identifiers rather than personal details wherever possible, so analysis does not become a privacy problem.

On top sit the dashboards and reports people use to run the operation, and the forecasting and anomaly detection that show what is about to change. Every figure can be traced back to the events it came from.

Capabilities

Data pipelines and integration

Connections to operational systems that capture changes as they happen, with retries, monitoring and an alert when a source stops sending.

Canonical data model

One agreed definition of customers, units, bookings, assets and transactions, resolved across every system that records them.

Warehousing and modelling

A warehouse that keeps history, defines each metric once and gives every team the same numbers.

Dashboards and reporting

Dashboards and scheduled reports built around the decisions people make, not around the tables that happen to exist.

Forecasting and anomaly detection

Models that forecast demand and workload, and flag figures that move outside their expected range for someone to investigate.

Data quality and lineage

Checks for completeness and accuracy, and a record of where every figure came from and how it was calculated.

Technical detail

Industries

Questions

Do we need to replace our reporting tools?
Not necessarily. We can feed the dashboards you already use from the new warehouse, or build new ones where the current tools do not fit.
How current is the data?
As current as each source allows. Where a system can send changes as they happen, dashboards update as they arrive. Where it only exports, the dashboard shows when the data was last refreshed.
How is personal data handled?
Pipelines carry identifiers rather than personal details wherever possible, access to the warehouse is controlled by role, and retention rules are applied, designed around Thailand's PDPA.
Talk to us about Data Intelligence

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