Overview
Logistics runs on moving goods between parties who each keep their own records. A shipment passes through shippers, carriers, warehouses, customs brokers and consignees, and every hand-off adds a reference, a status and a chance for something to go wrong. Most of the work is not the movement itself but the exceptions around it.
Opsian builds the network and data layer underneath, on premise where the data cannot leave, with capacity and failover engineered in from the start. Shipments, orders and assets resolve to one record, milestones update as they happen, and exceptions reach the right owner with the evidence attached. Agents clear routine cases inside agreed rules, and every action stays on the record.
What we solve
One shipment, many references
Orders, bookings, containers and customs entries carry different references in every system, so matching them is manual and errors travel with the freight.
Status that arrives by email
Milestones come in through carrier portals, EDI batches and email, so the operation often learns about a delay after the customer does.
Exceptions handled by whoever notices
Customs holds, missed cut-offs and missing documents land in shared inboxes, and how fast they are resolved depends on who sees them first.
Infrastructure that cannot go down
Warehouse, yard and customs systems run on networks where the data cannot leave and an outage stops freight, so capacity and failover cannot be an afterthought.
Products and services
Enterprise automation
AI Agents
AI agents for calls, guest messages, complaints, reviews and follow-ups that act through scoped, rate-limited and logged tools, inside limits the operator sets.
Learn moreInfrastructure
Data Centers
AI-ready compute planned, built and operated on premise, in colocation or across a hybrid cloud, with capacity, networking, storage and monitoring designed together.
Learn moreIntegration
Automation and Integration
PMS, ERP and CRM integration, APIs and middleware, process automation and legacy modernisation, so work moves between systems without being typed in twice.
Learn moreData and analytics
Data Intelligence
Pipelines, warehouses and dashboards that turn operational data into decisions, with forecasting, anomaly detection and every figure traceable to its source.
Learn moreAI engineering
Large Language Models
Private language models grounded in company documents and systems, with fine-tuning, evaluation and guardrails, deployed where your data is allowed to live.
Learn moreSecurity
Cyber Security
Security assessments, identity and access control, monitoring and incident response for the systems that hold identities, payments and operational data.
Learn moreOperations
Managed AI Operations
Monitoring, on-call support, model evaluation, drift detection, updates and patching for AI systems in production, under a service level agreement.
Learn moreAudit
Auditing
A structured examination of the operation, its data, security and systems, delivered as a document you own and are free to take to another builder.
Learn moreAdvisory
Consulting
Strategy, architecture and governance advice for leadership teams, starting with an audit delivered as a document you own and are free to take elsewhere.
Learn moreOutcomes
- One record for every shipment, order and asset across partners
- Milestones and delays visible as they happen
- Exceptions routed to an owner with the evidence attached
- Capacity and failover built in where the data cannot leave